Napa County Library (Napa Main Library, American Canyon, Calistoga, and Yountville) is leaving the Solano, Napa and Partners (SNAP) Consortium, effective March 4. Napa County Library materials will no longer be available through the SNAP catalog. Solano County Library, Benicia Public Library, Dixon Public Library, St. Helena Library, and Solano and Napa Valley College libraries will remain as a consortium and continue to share materials. The consortium will have a new name soon.
Beginning in mid-February, Napa will begin separating its materials and customers from the shared SNAP catalog. By early March, Napa-owned materials will no longer show up in the SNAP catalog.
I have a library card from one of the libraries remaining in the consortium, but I sometimes use the Napa libraries? Do I need to get a Napa County Library card, too?
Yes, you will need to get a Napa County Library card in addition to your current library card.
What if I still have Napa County Library materials checked out on my library card on or after March 4? Can I return them to any library?
Yes, unless they are checked out on a Napa County Library card. If they are, after March 31, those items need to be returned to a Napa County Library branch.
If I have a Napa County Library item checked out can I renew it?
You will be able to have the item for the normal 3 week loan period. Because Napa wants to retrieve their materials in a timely fashion, after March 4 you will not be able to renew any items belonging to Napa County Library branches. Talk to a staff person about your options.
I have a library card from one of the libraries remaining in the SNAP consortium, but pick up my holds at a Napa County Library branch. What will happen to my holds?
You will need to change your hold pick-up branch to a library remaining in the SNAP consortium. If you wish to continue using the Napa County Library, you will need to get a Napa County Library card and put holds on titles in Napa’s new catalog.
What if I have a hold on a title that only Napa County Library owns?
SNAP staff is purchasing copies of titles that only Napa County Library owns in order to fill outstanding customer holds. If we are unable to purchase a title, your hold will be cancelled and you will be notified by email if you have an email address in your customer record. Talk to a staff person about your options.
Call 1-866-57-ASKUS (1-866-572-7587) for more information.
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